System Status
Minor service disruption

datika.co.ke/status

Last updated: April 5, 2026 at 15:00 EAT

Services

Web Application
99.98% uptime
Operational
API
99.97% uptime
Operational
AI Tutor
99.91% uptime
Operational
Video Streaming (CDN)
100% uptime
Operational
M-Pesa Payments
99.95% uptime
Operational
Authentication
100% uptime
Operational
Live Sessions (Zoom)
99.89% uptime
Operational
Email Notifications
98.2% uptime
Degraded

Recent incidents

April 3, 2026

Email notification delays

Investigating

Some users are experiencing delays in receiving email notifications. Our engineering team is investigating. API and AI Tutor services are fully unaffected.

14:32 EATIdentified root cause — SES quota limit reached. Increasing limit with AWS.
13:15 EATEngineering team alerted and investigating delays reported.

March 28, 2026

Brief AI Tutor slowdown — resolved

Resolved

AI Tutor experienced elevated response latency for 22 minutes due to upstream OpenAI rate limits. All services returned to normal at 09:41 EAT.

09:41 EATResolved. Rate limit lifted. AI Tutor operating normally.
09:19 EATIdentified as upstream OpenAI rate limit. Applying fallback model.